Customer Service Team Lead

3 weeks ago


Ann Arbor, Michigan, United States Whole Foods Market Full time
Customer Service Supervisor

At Whole Foods Market, we're seeking a skilled Customer Service Supervisor to join our team. As a key member of our store operations, you'll play a vital role in ensuring exceptional customer experiences.

Key Responsibilities:
  • Supervise and delegate tasks to Team Members to maintain a high-performing team
  • Assist in training Team Members to build and sustain a high-performing team and minimize turnover
  • Develop and implement effective training programs to enhance Team Member skills and knowledge
  • Collaborate with department managers to achieve store goals and objectives

What You'll Bring:

  • Proven experience in customer-facing roles, preferably in retail or hospitality
  • Excellent communication and leadership skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and conflict resolution skills

Why Join Us:

As a Customer Service Supervisor at Whole Foods Market, you'll have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences. You'll enjoy a dynamic and supportive work environment, with opportunities for growth and development.



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