Debt Management Professional

4 days ago


Rockford, Illinois, United States Family Credit Management Full time
About the Role

Family Credit Management is a leading provider of debt management services, and we're looking for a skilled professional to join our team as a Full-Time Client Support Specialist.

Responsibilities

This role involves:

  • Providing exceptional customer service to our clients via email and text,
  • Researching client issues and performing other tasks to assist the department,
  • Communicating effectively with colleagues and management to ensure seamless operations,
  • Maintaining accurate records and reports, as needed,
Requirements

To succeed in this role, you'll need:

  • Excellent written communication skills, with strong typing skills (40 WPM minimum),
  • Ability to work in a fast-paced environment, with a positive attitude and strong problem-solving skills,
  • Computer literacy and experience with Outlook, Word, etc.,
  • Exceptional follow-up skills, with a focus on delivering high-quality results,
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of approximately $43,000 per year,
  • Comprehensive benefits, including health, dental, vision, life insurance, and a 401(k) retirement plan,
  • Paid vacation and opportunities for career growth,
  • A supportive work environment and collaborative team dynamic,


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