Financial Services Representative
3 weeks ago
Job Summary:
">- A Financial Services Representative at Family Credit Management plays a vital role in helping consumers take control of their debt. As a key member of our team, you will provide personalized guidance and support to individuals seeking assistance with credit management.
Key Responsibilities:
- Conduct thorough credit counseling sessions, reviewing debt, budget analysis, and presenting a customized action plan to clients.
- Taking inbound and making outbound calls daily to consumers who have contacted us for help.
- Replying to emails, online chats, texts, and online quote requests.
Requirements:
- High School Diploma or equivalent required.
- Previous sales or call center experience preferred.
- Excellent rapport-building skills, patience, and consistency with customers.
- Must enjoy working on the phone and computer, with all counseling sessions performed through a combination of phone calls, emails, online chats, and texts.
- High level of computer skills, typing, ability to learn new software, using multiple programs at once.
- Strong work ethic, including a record of punctuality and good attendance.
- Ability to motivate, influence, and help change consumers' spending habits.
- Highly resourceful and adaptable to changing business needs.
About the Role:
This is a full-time position with a competitive salary range of $40,000 - $60,000 per year, depending on experience. Benefits include Health, Dental, Vision, and Life Insurance; 401k with 100% match; Paid Time Off. A background check will be conducted as part of the hiring process.
Family Credit Management:
We are a reputable company dedicated to providing comprehensive credit management services. Our team is passionate about helping individuals achieve financial stability and independence. If you are a motivated and empathetic individual looking for a rewarding career, we encourage you to apply.
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