Front Desk Agent/ Night Auditor

3 weeks ago


Bloomington, United States Spire Hospitality Full time

Description

">

The Marriott Renaissance Hotel is seeking a creative and skilled guest-focused front desk agent/ Night Auditor to join their team of fun-spirited team members Our newly renovated 250+ room hotel with nearly 5,000 square feet of meeting space, is conveniently located for both business and leisure travelers. Must work evenings & weekends. 

Our property is just a short drive from the world-famous Mall of America. Some of our features include a full-service modern American Restaurant concept; featuring creatively crafted interpretations of Food and Beverage made with a Minnesota twist. Other amenities include our indoor heated junior Olympic-sized pool, whirlpool, and 24-hour fitness center, as well as a recent full remodel of the property with a local Minnesotan theme.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country.  We ensure you have the support, tools, and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

This role has a $1,000 retention incentive paid as follows: $250 on 90 th day of employment, $250 on 6 th  month of employment, and $500 to be paid on your one-year anniversary.

In this role, you'll warmly welcome our guests and provide exceptional service throughout their stay. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. As a Night Auditor/Front Desk Agent, your dedication to guest satisfaction and meticulous attention to closing and resetting systems for seamless next-day operations will elevate our standards. Your efforts will create unforgettable and unique memories that leave a lasting impression.
Essential Job Functions:
• Deliver unparalleled service, courtesy, and care to our guests by responding promptly and effectively to guest questions and requests
• Demonstrate exceptional attention to detail in preparing daily Food & Beverage revenue reports, and in creating and balancing PMS reports for revenue and settlement accounts
• Make corrections and adjustments via the PMS and handle all computer problems that might occur throughout the shift
• Enter revenue, expenses, and allowances into the computer system to generate daily reports, including the Guest Ledger Summary and the Daily Restaurant Summary
• Efficiently conduct check-ins, check-outs, and promptly answer phone calls with professionalism and courtesy
• Resolve guest concerns with attentive service recovery

Physical Demands:
• Ability to lift, carry, push, or pull 10 lbs.
• Primarily standing for the majority of shift

Qualifications:
Education:
• High school diploma or its equivalent

Experience:
• One year of Front Desk experience in hotels preferred
• One year of experience working in customer service or a guest-facing role required
• Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
• Previous experience with hotel PMS systems is a plus. : OPERA. 


Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans.



  • Bloomington, United States Spire Hospitality Full time

    Description The Marriott Renaissance Hotel is seeking a creative and skilled guest-focused front desk agent/ Night Auditor to join their team of fun-spirited team members! Our newly renovated 250+ room hotel with nearly 5,000 square feet of meeting space, is conveniently located for both business and leisure travelers. Must work evenings & weekends. Our...

  • Front Desk Agent

    2 months ago


    Bloomington, United States Arbor Lodging Management Full time

    ** Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** FRONT002003 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton,...


  • Bloomington, United States Spire Hospitality Full time

    Job Summary:We are seeking a highly skilled and guest-focused Front Desk Agent/Night Auditor to join our team at the Marriott Renaissance Hotel. As a key member of our front desk team, you will be responsible for delivering exceptional service and creating memorable experiences for our guests.Key Responsibilities:Deliver unparalleled service, courtesy, and...

  • Front Desk Agent

    1 month ago


    Bloomington, United States Candlewood Suites Full time

    The Candlewood Inn & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible. Duties and Responsibilities: Greet and tend to guests in a positive and friendly manner. Maintain a constant presence at the front desk. Process check-ins and check-outs....


  • Bloomington, United States Arbor Lodging Management Full time

    ** Front Desk Agent- Full Time** **Job Category****:** Front Desk **Requisition Number****:** FRONT001686 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott,...

  • Front Desk Agent

    1 month ago


    Bloomington, United States Spire Hospitality Full time

    The Marriott Renaissance Hotel is seeking a creative and skilled guest-focused front desk agent to join their team of fun-spirited team members Our newly renovated 250+ room hotel with nearly 5,000 square feet of meeting space, is conveniently located for both business and leisure travelers. Must work evenings & weekends. Our property is just a short drive...

  • Night Auditor

    3 months ago


    Bloomington, United States Hilton Garden Inn Bloomington at IU Full time

    Overview: Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager Your Focus Perform bookkeeping activities, such as...


  • Bloomington, United States CSM Corporation Full time

    Anticipates and responds to guests in a friendly and positive manner - Responsible for providing the highest level of service - Process check-ins and check-outs, verify billing, create reservations, and process special requests - Assists guests by kn Front Desk, Agent, Property Management, Hotel

  • Night Auditor

    2 months ago


    Bloomington, United States Hilton Garden Inn Bloomington (IN) Full time

    Overview Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager Your Focus Perform bookkeeping activities, such as...

  • Front Desk Agent

    1 month ago


    Bloomington, United States Spire Hospitality Full time

    Description The Marriott Renaissance Hotel is seeking a creative and skilled guest-focused front desk agent to join their team of fun-spirited team members! Our newly renovated 250+ room hotel with nearly 5,000 square feet of meeting space, is conveniently located for both business and leisure travelers. Must work evenings & weekends. Our property is just a...

  • Night Auditor

    3 weeks ago


    Bloomington, United States The Bernstein Companies Full time

    Located off I-69, we're within walking distance of Memorial Stadium at Indiana University Bloomington. Being so close, makes this property a IU fan favorite when in town to cheer on the Hoosiers. Currently, the Hampton Inn Bloomington is seeking a Night Auditor who will be a critical member of the hotel's front office team. This role is responsible for...

  • Night Auditor

    3 weeks ago


    Bloomington, United States TBC Hotels Full time

    Job DescriptionJob DescriptionDescription:Located off I-69, we're within walking distance of Memorial Stadium at Indiana University Bloomington. Being so close, makes this property a IU fan favorite when in town to cheer on the Hoosiers. Currently, the Hampton Inn Bloomington is seeking a Night Auditor who will be a critical member of the hotel's...

  • Front Desk Supervisor

    3 months ago


    Bloomington, United States Hyatt Place Bloomington, IN Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceEmployee discountsHealth insurancePaid time offVision insuranceFront Desk Supervisor Our Front Desk Supervisor oversees the department that ensures our guests receive a friendly and sincere welcome. The Front Desk Supervisor is the leader at the front desk and back office. They inspire their...

  • Front Desk Supervisor

    3 months ago


    Bloomington, United States ZMC Hotels Full time

    Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Front Desk Supervisor Our Front Desk Supervisor oversees the department that ensures our guests receive a friendly and sincere welcome. The Front Desk Supervisor is the leader at the front desk and back office. They inspire their employees. They engage with...

  • Front Desk Agent

    3 months ago


    Bloomington, United States Remington Full time

    Job DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or...

  • Front Desk Supervisor

    3 months ago


    Bloomington, United States CSM Corporation Full time

    ** Front Desk Supervisor** **Job Category****:** Front Office **Requisition Number****:** FRONT003849 Showing 1 location **Job Details** **Description** This position is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following CSM high...

  • Front Desk Supervisor

    22 hours ago


    Bloomington, Illinois, United States CSM Corporation Full time

    Job SummaryThe Front Desk Supervisor is a key member of the CSM Corporation team, responsible for ensuring exceptional guest experiences at our hotel. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesSupervise front desk operations to ensure...

  • Night Auditor

    3 months ago


    Bloomington, United States Hilton Full time

    A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial...


  • Bloomington, United States Spire Hospitality Full time

    Job SummaryWe are seeking a highly skilled and guest-focused Front Desk Agent/Night Auditor to join our team at the Marriott Renaissance Hotel. As a key member of our front desk team, you will be responsible for delivering exceptional service and creating memorable experiences for our guests.Key ResponsibilitiesDeliver unparalleled service, courtesy, and...

  • Night Auditor

    3 months ago


    Bloomington, United States ZMC Hotels Full time

    Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Are you a night owl? Do you like working by yourself while being a part of a larger...