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Vehicle Care Advisor
7 days ago
We are seeking a highly skilled and motivated Vehicle Care Advisor to join our team at Pride Auto Care. As a key member of our service team, you will be responsible for ensuring that every vehicle that comes through our doors receives the highest level of care.
The estimated salary for this role is $55,000 - $70,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) matching and paid time off.
Your primary responsibilities will include:
- Greeting customers and assisting them with any inquiries they may have, either by phone or in person.
- Performing vehicle inspections and documenting customer concerns to enable our technicians to properly diagnose and service the vehicle.
- Developing and implementing plans to improve customer satisfaction and retention.
You will also be responsible for:
- Providing proactive communication to customers regarding their vehicle's status and any changes that may occur during the repair process.
- Collaborating with our technicians to ensure that all vehicles receive the highest level of service.
To succeed in this role, you should have:
- 2-3 years of sales experience.
- Proficiency in Microsoft Office and computer software.
- Excellent interpersonal skills, verbal and written communication skills.
- Ability to analyze data and develop solutions to improve customer satisfaction.
If you are a strategic thinker and a customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity
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