Customer Service Representative

4 weeks ago


Brooksville, Florida, United States BJ's Wholesale Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Cashier and Customer Service Specialist to join our team at BJ's Wholesale Club. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing member purchases, and maintaining a clean and organized sales floor area.

Main Responsibilities:

  • Process member purchases in a courteous and efficient manner, including verifying, renewing, and upgrading membership products.
  • Provide excellent customer service, answering questions, and resolving issues in a timely and professional manner.
  • Scan merchandise through a point-of-sale system to ensure accurate inventory counts and purchase totals.
  • Collect payments via cash, check, or other charge payments from members.
  • Maintain the cleanliness of the sales floor area, including restocking shelves and disposing of trash.
  • Assist with general club housekeeping and other duties as assigned.

Requirements:

  • Basic math skills and prior cashier or sales experience preferred.
  • Ability to work in a fast-paced environment and maintain a positive attitude.
  • Strong communication and interpersonal skills.
  • Ability to lift objects up to 30 pounds and stand for long periods.

What We Offer:

  • A competitive hourly rate starting at $15.00.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Opportunities for career growth and professional development.

About BJ's Wholesale Club:

BJ's Wholesale Club is a leading membership-based warehouse club that offers a wide selection of products at discounted prices. We are committed to providing our members with exceptional service, quality products, and a convenient shopping experience.



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