Service Manager
3 weeks ago
Job Summary
Sunbelt Rentals is seeking a skilled Service Manager to oversee the maintenance and repair of company and customer equipment. As a Service Manager, you will be responsible for managing the repair and maintenance of equipment, preparing work schedules, and handling service calls to meet customer needs.
Key Responsibilities
- Manage the repair and maintenance of company-owned and customer equipment
- Prepare work schedules and handle service calls to meet customer needs
- Order parts to maintain adequate supplies
- Provide training and assistance to staff mechanics
- Work with equipment vendors to learn maintenance requirements and capabilities
- Evaluate equipment after repairs, maintenance, or safety checks
- Document equipment status before and after rental
- Handle customer complaints regarding equipment condition or operation
- Promote safety awareness and perform quality control checks
- Update, maintain, and keep organized equipment service records
- Create, update, close, and bill work orders
- File warranty claims in a timely fashion
- Commission new equipment
- Order parts, return parts, and perform parts inventory
- Dispose of solid and hazardous material waste
- Generate reports, including equipment due for service, fleet status, and equipment service record
Requirements
- Valid driver's license
- Extensive experience in equipment repair and maintenance
- Knowledge of work planning and scheduling and supervisory activities
- Strong understanding of equipment capabilities and safety requirements
- Clear perspective of maintenance and repair issues in the industry
- Planning and management experience
- Computer literacy
- Reporting experience
- Inventory management experience
Physical Demands
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.
Equal Opportunity Employer
Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.
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