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Auto Care Center Service Manager

2 months ago


Shallotte, North Carolina, United States Walmart Full time

**Job Overview**

At Walmart, we are seeking a skilled Auto Care Center Service Manager to join our team. As a key member of our Auto Care Center, you will be responsible for providing exceptional customer service and ensuring the highest level of vehicle care.

**Key Responsibilities:**

  • Manage the day-to-day operations of the Auto Care Center, including scheduling, inventory management, and staff supervision.
  • Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with colleagues to achieve business objectives, including sales growth and customer satisfaction.
  • Stay up-to-date on industry trends and best practices, applying knowledge to improve processes and services.

**Benefits and Perks:**

  • Competitive hourly wage, with opportunities for performance-based incentives.
  • Comprehensive benefits package, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans, as well as company-paid life insurance.
  • Generous paid time off, including parental leave, family care leave, and bereavement leave.
  • Access to Live Better U, a Walmart-paid education benefit program.

**Requirements:**

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 2 years of experience in a customer-facing role, preferably in the automotive industry.
  • Excellent communication and problem-solving skills, with a focus on customer satisfaction.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

**What We Offer:**

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, with opportunities for performance-based incentives.
  • A comprehensive training program, including on-the-job training and ongoing education.