Senior Manager

3 weeks ago


Rochester, New York, United States BJ's Restaurants Full time

Job Summary:

BJs Restaurants is seeking a highly skilled and experienced Restaurant Manager to join our management team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest service, and leading a team of dedicated employees.

Key Responsibilities:

  • Operational Execution:
    • Perform daily opening, mid-day, and closing duties
    • Conduct daily briefings with team members
    • Manage repair and maintenance issues
    • Implement necessary changes to maintain a safe and clean environment
    • Manage local restaurant marketing and sales efforts
    • Facilitate and participate in continued education programs
  • Food and Beverage Execution:
    • Ensure safety and sanitation standards are met
    • Monitor food and beverage quality and execution
    • Conduct quarterly food reviews
    • Prepare and receive orders of food and beverages
    • Conduct weekly inventories to ensure proper stock levels
  • Team Member Relations:
    • Coach, mentor, and discipline hourly team members
    • Monitor and facilitate team member recognition
  • Service Execution and Guest Relations:
    • Train, coach, and develop team members to provide exceptional guest service
    • Manage guest relations and guest recovery

Qualifications:

  • A minimum of two years of full-service, high-volume, casual dining restaurant management experience
  • High personal integrity, professionalism, and maturity
  • Ability to work in a fast-paced environment
  • Solid relationship management and performance management skills
  • Ability to motivate and direct team members and work effectively in a management team
  • Exceptional interpersonal skills, with a focus on listening and questioning skills
  • Strong writing and documentation skills
  • Ability to absorb and retain information quickly
  • Keen attention to detail
  • Proven problem-solving abilities
  • Exceptional guest service orientation
  • Ability to stand and walk around a restaurant to supervise operations for 8-10 hours
  • Ability to lift 50 pounds
  • Ability to bend, stoop, and raise arms above head on occasion

Salary: Commensurate with experience

Pay Range: USD $65,000.00 - USD $75,000.00 /Yr.



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