Front of House Representative
23 hours ago
We are a leading culinary company dedicated to providing exceptional dining experiences to our guests. Our team is passionate about delivering outstanding service and creating a welcoming atmosphere for all who visit our restaurant.
Job SummaryWe are seeking a highly skilled and enthusiastic Hospitality Ambassador to join our team at M Brothers At Mayo. As a key member of our front-of-house team, you will be responsible for providing exceptional guest experiences, ensuring seamless service, and contributing to a positive and collaborative work environment.
Key Responsibilities- Guest Greeting and Escorting: Greet incoming guests with a warm smile and escort them to their assigned table, ensuring a seamless and welcoming experience.
- Communication and Coordination: Clearly communicate guests' needs to servers, managers, and other team members, ensuring that all requests are met promptly and efficiently.
- Phone and Reservation Management: Answer incoming calls, take reservations, and process to-go orders with a high level of professionalism and attention to detail.
- Point of Sale Operations: Operate a POS system to accept payments for food and beverages, ensuring accuracy and efficiency in all transactions.
- Team Support and Collaboration: Support and assist fellow team members whenever possible, contributing to an overall positive and collaborative work environment.
- Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to clearly articulate guests' needs to servers, managers, and other team members.
- Positive Attitude and Energy: Demonstrate a positive and enthusiastic attitude, with a genuine desire to provide outstanding hospitality to our guests.
- Teamwork and Collaboration: Be comfortable working as part of a team, with a willingness to support and assist fellow team members whenever possible.
- Food Safety Certification: Possess a Food Handler Certification, or be willing to obtain one within 60 days of hire.
- Food Discounts: Enjoy discounts on food and beverages at all M Brothers At Mayo restaurants.
- Health and Wellness Benefits: Receive comprehensive health, dental, vision, and life insurance benefits (full-time employees only).
- Paid Time Off: Enjoy paid time off for rest and relaxation (full-time employees only).
- Flexible Scheduling: Enjoy flexible scheduling to accommodate school, life, and family commitments.
- Fun and Friendly Work Environment: Work in a fun and friendly environment, with opportunities to learn and grow with our company.
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