Transformation Lead

3 days ago

Dallas, Texas, United States Worldwide Flight Services Full time
About Us

At Worldwide Flight Services, we strive to be an exceptional leader in our industry by operating at the highest level for our customers every day. We provide timely delivery of cargo shipments, luggage, business-to-customer delivery, and on-time flights while maintaining a focus on safety and security. Our team of experts in cargo, passenger, ramp handling, and technical services operates in 164 airport locations across 18 countries and 5 continents.

Job Summary

The Director of Continuous Improvement will serve as an internal consultant, driving business and operational efficiencies across the enterprise. This role will design, plan, and execute process changes, and embed new processes and procedures into the organization for long-term sustainability. The Director will partner with leadership across all lines of business to ensure changes contribute to improvements in customer metrics, financial performance, and employee engagement.

Key Responsibilities
  • Project Planning and Execution: Drive strategic planning to identify, prioritize, and align projects with corporate goals and objectives. Plan and execute multiple concurrent projects, and develop business cases for presentation to senior leadership.
  • Continuous Improvement: Identify opportunities to drive EBITDA improvement across multiple disciplines. Incorporate best practices to design and deliver measurable productivity improvements, and evaluate functions for insourcing/outsourcing opportunities.
  • Process Design and Implementation: Perform operational analyses, including risk assessments, process mapping, and root cause analyses. Design and implement new processes and procedures, and embed them into the organization for long-term sustainability.
Requirements
  • 7-10 years of experience in engineering, operations, or a related field.
  • Strategic thinker with excellent communication and interpersonal skills.
  • Knowledge of change management and influential factors.
  • BA in Business, Engineering, Finance, or a related area of study required; Master's degree preferred.
  • Strong Excel skills and excellent analytical skills.
  • Six Sigma Black Belt certification required.
Estimated Salary

Based on industry standards and location, the estimated salary for this position is $120,000 - $180,000 per year.

Benefits
  • Access to pay when needed through DailyPay.
  • On-the-spot awards and recognition through the Awardco Platform.
  • Multiple options for medical care, including full and part-time employee programs.
  • Travel discounts, pet insurance, and other employee extras.
  • Wellness programs and a 401(k) plan with company match.
  • Opportunities for internal mobility and transfers.
Work Environment

This position is based in an office environment using standard office equipment. Regular and punctual attendance is expected, consistent with the ADA, FMLA, and other federal, state, and local standards.

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