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Airport Curbside Concierge Check-in Agent

4 weeks ago


Baltimore, Maryland, United States Bags Full time

Job Summary

Bags, a leading provider of airport services, is seeking a highly skilled and customer-focused Airport Curbside Concierge Check-in Agent to join our team. As a key member of our airport operations team, you will be responsible for providing exceptional service to our airline partners and their passengers.

Key Responsibilities

  • Check-in airline passengers and their luggage, ensuring timely and efficient processing.
  • Issue boarding passes and tag bags for departing flights.
  • Provide general information to passengers about locations, directions, and flight information.
  • Ensure a high level of customer service to passengers and airline partners.

Requirements

  • Ability to work in a fast-paced, high-volume environment.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 70 lbs. and push luggage cages.
  • Ability to work in outside weather conditions.

Physical Requirements

  • Ability to stand for up to 8 hours at a time.
  • Ability to lift, carry, reach, push, and pull up to 75 lbs.
  • Ability to walk 50% of the time.

Appearance Guidelines

  • Present a professional business-like image at all times.
  • Adhere to company dress code and grooming standards.

About Us

Bags is an equal opportunity employer committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.