Receptionist - Part Time, Saturday & Sunday
4 weeks ago
We are a senior living community that offers a unique combination of an all-inclusive lifestyle, exceptional hospitality, and stunning location. Our team of dedicated professionals strives to improve the lives of seniors in our community on a daily basis.
Job SummaryWe are seeking a talented Receptionist to join our team. As a Receptionist, you will be responsible for greeting and directing residents and visitors while delivering exceptional customer service assistance.
Key Responsibilities- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner, and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms, respond quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries; log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate.
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for the dining rooms
- Accepts tray order requests on Saturday and Sunday
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Starting at $18.00 per hour. Saturday and Sunday: 11:30 am - 8:00 pm.
All employees must be able to pass background checks as required by a licensed residential care facility.
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