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Receptionist - Per Diem

2 months ago

San Diego, California, United States Casa De Las Campanas Full time
Job Title: Receptionist

Casa de las Campanas is seeking a skilled Receptionist to join our team. As a Receptionist, you will be the first point of contact for residents, visitors, and staff, providing exceptional customer service and ensuring a warm and welcoming environment.

Key Responsibilities:
  • Answer and direct phone calls in a polite and friendly manner
  • Welcome residents and visitors in a warm and friendly manner, and answer any questions they may have
  • Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
  • Monitor annunciator panels for emergencies and fire alarms, responds quickly and appropriately in accordance with facility policies and procedures
  • Communicate clearly and professionally through 2-way radio to other departments
  • Monitor lobby security
  • Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
  • Keep detailed and accurate records of visitors through Accushield
  • Receive deliveries; log, sort, and distribute incoming mail and packages
  • Receive, log, and distribute resident prescriptions
  • Take inventory of reception supplies and restock as needed
  • Maintains resident census reports
  • Coordinate information distribution between the reception desk and departments as appropriate
  • Maintain the general reception filing system
  • Provide general administrative support to staff and residents as needed
  • Provide lunch and dinner reservations for the dining rooms
  • Accepts tray order requests on Saturday and Sunday
Requirements:
  • High school graduate
  • Two or more years of customer service work experience at a concierge, front desk or similar position
  • One or more years of PBX experience is desirable
  • Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Benefits:
  • Starting at $18.00/hr.
  • PM, NOC and weekend availability is preferred
  • All Employees must be able to pass background checks (fitness for duty physical, fingerprinting, employment references) as required by a licensed residential care facility
  • Some of the roles in our community require that we ask about your COVID-19 vaccination status

Casa de las Campanas is an equal opportunity employer.