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Customer Service and Sales Associate

2 months ago

Sacramento, California, United States GLO STATION TANNING, LLC Full time
Job Overview

We are looking for a Customer Service and Sales Associate to be a vital part of our business. This role involves assisting clients by delivering product and service details while addressing any technical concerns they may have.

Key Responsibilities:
  • Respond to customer inquiries and resolve complaints effectively.
  • Manage all cash and card transactions during your shift.
  • Provide detailed information regarding tanning products and services.
  • Troubleshoot and address product-related issues and customer concerns.
  • Maintain and update customer records accurately.
  • Continuously develop and enhance knowledge of our evolving products and services.
  • Ensure cleanliness of tanning beds, treatment rooms, restrooms, and the overall salon environment.
Qualifications:
  • Prior experience in customer service, sales, or a related field is preferred.
  • Experience in the tanning industry is advantageous but not mandatory.
  • Ability to establish rapport with clients.
  • Strong multitasking and prioritization skills.
  • Proficient computer skills are necessary.
  • Maintain a positive and professional demeanor.
  • Excellent written and verbal communication abilities.
  • Must be reliable and dependable.
Position Details:
  • This is a part-time role requiring 2-3 days a week, with shifts divided into DAY or NIGHT schedules (morning shifts from 10 AM to 3 PM or evening shifts from 3 PM to 8 PM), along with occasional weekend shifts (10 AM to 3 PM) based on business needs and your availability.
  • We are seeking a candidate who can become an integral part of our team.
Company Overview

GLO STATION TANNING, LLC is a small business run by on-site owners dedicated to providing clients with an exceptional experience every time they visit.