Tax Office Manager
3 weeks ago
We are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a key member of our leadership team, you will be responsible for managing multiple tax offices, providing leadership and development to associates, and driving business growth.
Key Responsibilities:
- Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
- Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets
- Assist DGM in recruiting and interviewing candidates for tax office associate positions
- Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
- Lead daily team meetings and communicate essential information to tax office associates
- Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
- Travel between offices as required
- May prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
Requirements:
- People management experience, with the demonstrated ability to grow and develop associates
- Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
- Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
- Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
- Computer proficient with the ability to use MS Office
- Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
- Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
About H&R Block:
We are a leading provider of tax preparation and financial services, committed to helping our clients achieve their financial goals. Our team is dedicated to providing exceptional service and support to our clients, and we are seeking a talented and experienced leader to join our team.
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- The chance to work with a leading provider of tax preparation and financial services
How to Apply:
If you are a motivated and experienced leader looking for a new challenge, please submit your application today. We look forward to hearing from you
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