Property Manager

3 weeks ago

Richmond Virginia, United States Gates, Hudson & Associates Full time
About the Role

Gates Hudson & Associates is seeking a seasoned professional to assume the position of Property Manager. As a key member of our team, you will be responsible for overseeing the day-to-day operations and strategic management of our properties, ensuring they maintain the highest standards of excellence.

Key Responsibilities
  • Administrative Management:
    • Ensure timely completion of tasks and adhere to reporting deadlines.
    • Maintain accurate and up-to-date office files and records in compliance with company policies and standard business practices.
    • Provide clerical support, including typing, filing, report writing, and answering inquiries.
    • Attend board meetings as required and draft requests for proposals from contractors.
    • Submit weekly reports and updated task lists to the board of directors.
  • Budgeting and Financial Management:
    • Ensure routine expenditures align with the approved budget.
    • Control purchases and use approved vendor lists, processing property invoices according to company policies.
    • Maintain meticulous records for all on-site transactions.
  • Owner/Resident Relations:
    • Maintain a positive customer service approach, promoting goodwill among owners, residents, coworkers, and contractors/vendors.
    • Apply policies uniformly to ensure consistent enforcement for all residents.
    • Handle owner/resident requests and issues promptly, following a priority-based system.
    • Coordinate in-unit resident services for efficiency, communicating service schedules, procedures, and costs to participants.
  • Personnel Management:
    • Supervise onsite staff, ensuring all deadlines are met.
    • Manage the office work schedule for maintenance, front desk staff, and other applicable staff.
    • Prepare and maintain payroll records and documentation.
    • Enhance skills, customer service attitudes, training materials, and procedural policies in collaboration with contract and/or association staff.
  • Maintenance and Facilities Management:
    • Conduct regular building and ground inspections, provide reports, and dispatch repair orders as necessary.
    • Supervise contractors to ensure compliance with contract specifications.
    • Oversee safety and/or access control equipment, managing contact information and addressing lost or stolen devices.
Requirements
  • A minimum of 2-5 years' experience in a Property Manager role.
  • Excellent leadership, communication, and interpersonal skills.
  • In-depth knowledge of property management principles, leasing, and financial management.
  • Familiarity with relevant local, state, and federal regulations.
  • Ability to analyze complex issues and make strategic decisions to optimize property performance.

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