Customer Service Representative

4 weeks ago


Draper, Utah, United States Savers | Value Village Full time
About Savers | Value Village

We're a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. Our mission is to redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing valuable funding for local nonprofit organizations.

Our Culture

We're a diverse and inclusive team that values uniqueness and celebrates individuality. Our company culture is built on a foundation of respect, empathy, and open communication. We're committed to creating a workplace where everyone feels valued, supported, and empowered to grow.

Job Summary

We're seeking a Customer Service Associate to join our team As a Customer Service Associate, you'll be the face of our company, providing an exceptional customer experience and ensuring that our customers leave our stores feeling satisfied and valued. You'll work closely with our sales floor team to create a welcoming and engaging shopping environment, and provide support to our customers with their purchases and returns.

Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Work collaboratively with the sales floor team to create a welcoming and engaging shopping environment
  • Process customer transactions, including sales, returns, and exchanges
  • Support customers with their purchases and returns, providing solutions and alternatives when necessary
  • Maintain a clean and organized sales floor, including restocking shelves and tidying up displays
What We Offer

We're committed to investing in our team members' growth and development, with comprehensive training and opportunities for advancement. We offer a range of benefits, including bundled health plans, company-paid life insurance, and a 401k plan with generous company matching contributions. We're an E-Verify employer and an equal opportunities employer.



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