Branch Manager

1 month ago


Cincinnati, Ohio, United States Turnserv Full time
Job Title: Branch Manager

We are seeking a highly skilled and experienced Branch Manager to join our team at LiquidLiner Bathtub Refinishing. As a Branch Manager, you will be responsible for overseeing the daily operations of our Cincinnati, Ohio location, managing a team of service technicians, and ensuring exceptional service delivery to our clients.

Key Responsibilities:
  • Leadership & Team Management:
    • Lead by example, providing guidance, motivation, and support to the team.
    • Oversee the performance and development of service technicians.
    • Ensure accountability and high standards of work within the team.
    • Foster a positive and productive work environment.
  • Operational Oversight:
    • Manage daily operations of the Columbus branch.
    • Conduct quality control checks to ensure service excellence.
    • Coordinate and oversee logistics for service delivery.
    • Implement and maintain effective operational procedures.
  • Client Relations:
    • Work hand in hand with Account Management to maintain strong relationships with existing clients.
    • Address and resolve client concerns promptly and professionally.
    • Identify opportunities for business growth and client satisfaction.
  • Administrative Duties:
    • Utilize computer skills to manage branch operations, including Excel and basic technical tools.
    • Prepare reports on branch performance and operational metrics.
    • Ensure compliance with company policies and industry regulations.
Qualifications:
  • Experience:
    • Proven experience in a corporate setting, preferably in automotive, logistics, construction, multifamily housing, or property management/maintenance.
    • Demonstrated experience in leading and managing teams.
  • Skills:
    • Strong leadership and team management skills.
    • Excellent communication and interpersonal abilities.
    • Proficient in using computer applications, particularly Excel.
    • Basic technical skills and aptitude for learning new tools.
  • Attributes:
    • High level of accountability and integrity.
    • Strong problem-solving abilities.
    • Ability to work effectively in a fast-paced environment.
    • Client-focused mindset with a commitment to quality service.
Why LiquidLiner?
  • Competitive salary and benefits package.
  • Opportunity to lead a dynamic team and make a significant impact.
  • Supportive company culture that values innovation and excellence.
  • Opportunities for professional development and career growth.

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