Customer Experience Associate

22 hours ago


Morrisville, North Carolina, United States Hendrick Automotive Group Full time
Job Summary: We are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Hendrick Automotive Group. As a Guest Services Representative, you will be responsible for ensuring a positive and welcoming experience for all guests who visit our dealership.

In this role, you will be the first point of contact for many of our guests, answering phone calls, directing customers to the appropriate person or department, and taking accurate messages. You will also be responsible for managing the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log. Additionally, you will track and filter all incoming calls and take messages, communicate effectively with the Guest Services Manager and Greeters, and reconcile/update data entry with dealership software.

This is an exciting opportunity to join a dynamic and growing organization where you will have the chance to make a real difference in the lives of our guests. If you are a team player with excellent interpersonal, communication, and organizational skills, we encourage you to apply.

Key Responsibilities:
  • Provide exceptional customer service to all guests
  • Answer phone calls and direct customers to the appropriate person or department
  • Manage the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log
  • Track and filter all incoming calls and take messages
  • Communicate effectively with the Guest Services Manager and Greeters
  • Reconcile/update data entry with dealership software


Requirements:
  • Previous customer service experience desired
  • Excellent interpersonal, communication, and organizational skills
  • Ability to learn Dealership Management System and web-based applications utilized in operations
  • Valid Driver's License
  • Automobile Salesperson License


Benefits:
  • Competitive salary: $45,000 - $55,000 per year
  • Benefits package including health insurance, dental insurance, vision insurance, 401(k) matching, and paid time off
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment


  • Morrisville, North Carolina, United States GC Services Full time

    GC Services is seeking a dedicated Customer Experience Ambassador to join our team. As a key representative, you will interact directly with customers at community events and client storefronts. In this role, you will be responsible for building strong relationships with customers and promoting the company's services.Key Responsibilities:Interface with...


  • Morrisville, North Carolina, United States Neomonde Baking Company Full time

    About Us: Neomonde Baking Company is a renowned bakery that offers high-quality baked goods to its customers. We are seeking a talented individual to join our team as a Customer Experience Ambassador.">Salary: The estimated annual salary for this role is $45,000 - $60,000 based on industry standards and location.">Job Description: As a Customer Experience...


  • Morrisville, North Carolina, United States Sixt Full time

    Company OverviewSIXT is a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000...


  • Morrisville, North Carolina, United States Nothing Bundt Cakes Full time

    **Nothing Bundt Cakes** is a leading bakery chain with over 500 locations across the United States and Canada. We're committed to spreading joy and making every celebration sweeter.Job SummaryWe're seeking a Daytime Guest Service Representative, also known as a Joy Creator, to join our team. As a Joy Creator, you'll play a vital role in ensuring our guests...


  • Morrisville, North Carolina, United States Mohawk Industries Inc Full time

    Why Choose Us?Dal-Tile offers competitive salary and comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include:Company Match on 401kEmployee Purchase DiscountTuition ReimbursementJoin Our TeamDal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate. If this sounds like you,...


  • Morrisville, North Carolina, United States Knitwell Group Full time

    About UsKnitwell Group is a leading fashion retailer that creates modern, feminine, versatile clothing for women. Our mission is to empower women to find their authentic self-expression and feel confident in their daily lives.We are committed to hiring and developing the most qualified people at all levels. As a Sales and Service Representative at Knitwell...


  • Morrisville, North Carolina, United States Knitwell Group Full time

    About UsAt Knitwell Group, we're dedicated to empowering women to express their authentic selves through our modern and feminine clothing. Our team is passionate about creating a seamless shopping experience that leaves customers feeling confident and inspired. As a Sales Associate, you'll play a vital role in achieving this goal by building strong...


  • Morrisville, North Carolina, United States Food Lion Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Food Lion. As a key member of our front-end team, you will be responsible for providing exceptional customer service, maintaining a clean and organized work environment, and supporting the overall success of our store.The ideal candidate will possess excellent...


  • Morrisville, North Carolina, United States Lennar Homes Full time

    Company OverviewLennar Homes is a leading homebuilder dedicated to creating an extraordinary experience for homeowners, communities, and associates. With a commitment to quality homes and exceptional customer service, we have been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.Estimated Salary:...


  • Morrisville, North Carolina, United States Walgreens Full time

    The Retail Store Associate role at Walgreens offers an exciting opportunity to join our team and contribute to the success of our stores. In this position, you will be responsible for providing exceptional customer service and ensuring that every customer has a positive shopping experience.Main Responsibilities:Interact with customers in a friendly and...

  • Sales Associate

    6 days ago


    Morrisville, North Carolina, United States Andy's Frozen Custard Full time

    Company Overview: Andy's Frozen Custard is a renowned frozen treats company seeking talented and motivated individuals to join our team.">Estimated Salary: $12-$15 per hour, depending on experienceJob Description: As an Andys Associate, you will be responsible for creating the ultimate customer experience by providing legendary service and maintaining a...


  • Morrisville, North Carolina, United States Lennar Homes Full time

    About the RoleWe are seeking an experienced Homeowners Association Director to oversee the management and operation of community properties, ensuring they align with company objectives. This role entails direct communication with homeowners, third-party management companies, and board members while handling financial analysis, community relations, and...


  • Morrisville, North Carolina, United States Food Lion Full time

    Job OverviewWe are seeking an experienced and skilled Customer Service Operations Manager to join our team at Food Lion. In this role, you will be responsible for managing the day-to-day operations of the store, including supervising staff, maintaining a clean and safe environment, and ensuring excellent customer service.ResponsibilitiesManage all Front End...


  • Morrisville, North Carolina, United States Food Lion Full time

    Job Summary:We are seeking a highly skilled and dedicated Grocery Store Associate to join our team at Food Lion. As a Grocery Store Associate, you will play a critical role in providing exceptional customer service, maintaining store standards, and maximizing sales.Responsibilities:Provide fast, friendly, and accurate customer service to create a positive...


  • Morrisville, North Carolina, United States Sixt Full time

    About UsSIXT is a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), and SIXT+ (car subscription). This gives our customers access to our fleet of 222,000...


  • Morrisville, North Carolina, United States Chico's Full time

    Job DescriptionThis Sales Associate position comes with an estimated annual salary range of $55,000 - $70,000. Your primary responsibility will be to provide exceptional customer experiences and support management in achieving sales objectives.DutiesModel and promote MAPS principles, offering a cohesive omnichannel experience.Reinforce buying decisions at...

  • Retail Associate

    2 weeks ago


    Morrisville, North Carolina, United States Knitwell Group Full time

    Welcome to Knitwell GroupWe're a dynamic and growing retail company that's passionate about empowering women to express themselves through fashion. As a Sales Associate, you'll be an integral part of our team, responsible for delivering exceptional customer service, maintaining a well-organized store, and driving sales through personalized styling...


  • Morrisville, North Carolina, United States Food Lion Full time

    About This RoleWe are currently seeking a Retail Operations Associate to join our team at Food Lion. As a key member of our front-end team, you will be responsible for providing exceptional customer service, maintaining a clean and organized work environment, and supporting the overall success of our store.The ideal candidate will possess excellent...


  • Morrisville, North Carolina, United States Food Lion Full time

    **About Food Lion**At Food Lion, our associates are the backbone of our organization. We believe in investing in their growth and development, providing opportunities for them to excel and advance in their careers.As a Quality Training and Development Associate at Food Lion, you will play a crucial role in ensuring that our stores operate efficiently and...


  • Morrisville, North Carolina, United States Food Lion Full time

    Job OverviewWe are seeking a highly skilled and motivated Cashier and Customer Service Specialist to join our team at Food Lion. This role is responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.