Restaurant Shift Supervisor, Boston

15 hours ago

Boston, Massachusetts, United States DIG Chefs-In-Training Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Shift Supervisor to join our team at DIG. As a key member of our culinary team, you will be responsible for driving culinary and hospitality excellence in our scratch-based kitchen.

As a Restaurant Shift Supervisor, you will support our Restaurant Leaders to achieve exceptional results in food quality, presentation, and service. You will be responsible for leading a team of Chefs-In-Training, providing guidance and mentorship to help them develop their skills and knowledge.

You will also be responsible for managing the kitchen during peak service, ensuring that all tasks are completed on time and to standard. This includes managing prep lists, waste logs, and participating in food inventory, as well as learning all restaurant ordering systems to support the Chef de Cuisine in maintaining appropriate pars needed for service.

About the Team

At DIG, we believe in the power of a shared table to bring people together. Our team is committed to building a culturally inclusive environment, and we encourage diverse candidates to apply.

We are a fast-paced and dynamic team, working together to create exceptional employee and guest experiences. As a Restaurant Shift Supervisor, you will be an integral part of this team, working collaboratively with our leadership team to ensure that everyone is well-trained and organized to provide guests with an experience that goes beyond a great meal.

Responsibilities
  • Elevate and motivate Chefs-In-Training by modeling culinary expertise, warm hospitality, and a great attitude.
  • Train fellow teammates on each station, following station diagrams, pars, and station prep to ensure consistency.
  • Demonstrate mastery of every station by consistently executing all seasonal menu offerings according to the recipes, procedures, and standards of The Pantry.
  • Manage prep lists, waste logs, and participate in food inventory while staying in close contact with your Chef de Cuisine to ensure your walk-in is fully-stocked and organized.
  • Learn all restaurant ordering systems to support the Chef de Cuisine in maintaining appropriate pars needed for service.
  • Run and execute successful restaurant shift management by writing a smart deployment, delegating work appropriately to the team, and following scheduled deployment and breaks.
  • Successfully open and close the restaurant using checklists and thorough communication with the previous day's leaders to best prepare for a steady shift.
  • Participate in team building through interview shadowing, contributing to the Chef's table agenda, providing feedback to Chefs-In-Training, and leading pre-shifts.
  • Operate the expeditor/computer station to ensure that food presentation and order accuracy are met for all walk-in, pick-up, and delivery orders.
  • Troubleshoot and create solutions regarding guest concerns, digital ordering, and equipment maintenance.
  • Help maintain the 'A' letter grade by following Department of Health and DIG food safety standards.
  • Demonstrate professional maturity and strictly uphold DIG's anti-discrimination and anti-harassment policies.
Requirements
  • 1+ year leadership experience in a culinary environment.
  • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds).
  • Food Safety Certification.
  • A desire to create exceptional employee and guest experiences.
  • An eye for detail and solving challenges.
  • Excellent communication skills, both verbal and written.
  • The willingness to roll up your sleeves and pitch in wherever necessary.
  • A desire for growth in our brigade.
Perks
  • Complimentary DIG lunch every day.
  • Opportunities for growth.

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