Customer Service Representative

3 weeks ago


Hamel, United States Alluraz Full time

About Alluraz

Alluraz is a dynamic and customer-focused organization that values exceptional service and results-driven individuals.

Job Summary

We are seeking a highly motivated and customer-centric Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing top-notch customer service, achieving sales targets, and maintaining a positive and productive work environment.

Key Responsibilities

  • Provide exceptional customer service through phone and in-person interactions, ensuring a positive experience for all customers.
  • Maintain accurate and secure office cash handling procedures.
  • Achieve sales targets through effective loan judgment and customer solicitation.
  • Ensure compliance with state and federal lending regulations and company policies.
  • Process loan applications efficiently and accurately.
  • Maintain accurate and up-to-date records in accordance with company procedures.

Benefits

Alluraz offers a competitive compensation and benefits package, including:

  • Company-paid health insurance (employee only)
  • Competitive 401(k) with match
  • Life and dental benefits
  • Paid holidays and vacation
  • Profit sharing
  • Closed on Sundays

Requirements

  • Great customer service skills
  • 18 years of age or older
  • Valid driver's license, acceptable driving record, and reliable transportation
  • Ability to pass a criminal background check
  • Stable work history
  • Collections experience (direct first-party collections/skip tracing) preferred
  • Sales experience preferred
  • Ability to work on the phone for the majority of the day
  • Ability to work Monday-Friday until 8 PM and Saturdays (schedule varies by location)


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