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Electric Meter Security Representative
2 months ago
Oncor Electric Delivery is seeking a highly skilled Revenue Security Representative to join our team. As a key member of our organization, you will be responsible for investigating and eliminating electric energy diversion, ensuring the integrity of our metering systems, and providing exceptional customer service.
Key Responsibilities- Investigate and Resolve Meter Tampering Issues: Recognize and address improper meter base wiring and meter tampering to evaluate the integrity of self-contained and instrument-rated meter installations.
- Take Appropriate Action: Remove meters, cut overhead services, or disconnect underground services to stop theft and remove public hazards while following company safety rules and regulations.
- Document Findings: Use computer applications, digital cameras, and evidence securing techniques to document findings and protect employees and the company in the event of challenges.
- Research and Record Data: Verify and record data in CIS and Maximo systems to ensure accurate inventory management and retail customer billing.
- Collaborate with Functional Groups: Coordinate with Corporate Security, Field Service Reps, Billing, Tampering Review Team, Construction Services, and Executive Referrals to ensure proper procedures are followed and appropriate actions taken.
- Education: High School diploma, GED, or equivalent required; Associate or Bachelor's Degree preferred.
- Experience: Two years of work experience in the electric metering field service required.
- License: Valid Texas Driver License, Class C required.
- Skills: Practical understanding of the Safety Handbook relative to Measurement Services; knowledge of PC and Company applications.
- Demonstrate Knowledge of Metering Applications: Recognize proper and improper meter base wiring and meter tampering to evaluate the integrity of self-contained and instrument-rated meter installations.
- Take Appropriate Action: Remove meters, cut overhead services, or disconnect underground services to stop theft and remove public hazards while following company safety rules and regulations.
- Interact with Stakeholders: Interact with internal and external stakeholders to resolve issues in accordance with Company policies and standards.
- Contribute to Workgroup and Company Goals: Demonstrate contribution to workgroup and Company goals.
- Perform Work with Minimum Supervision: Perform work with minimum supervision while maintaining a continuing mentoring relationship with assigned personnel.
- Follow Safety Procedures: Follow Measurement Services safety procedures to ensure safety of employee and public.
