Seasonal Customer Engagement Representative
1 day ago
We are seeking a skilled customer service representative to join our team in a seasonal role during peak season.
About the Role:This position is responsible for delivering exceptional customer experiences, handling customer inquiries, and promoting products and services.
- Foster strong relationships with customers through active listening, empathy, and effective communication.
- Manage customer complaints and concerns in a professional and courteous manner.
- Promote products and services to meet customer needs and preferences.
- Collaborate with colleagues to achieve sales goals and improve customer satisfaction.
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
- Work efficiently in a fast-paced environment, prioritizing tasks to meet customer needs.
$18-$22 per hour based on location and experience.
We offer competitive hourly pay rate, flexible schedules, 40% merchandise discount, paid time off, and opportunities for growth and development.
Requirements:To be successful in this role, you'll need:
- A high school diploma or equivalent degree or 1-2 years prior retail experience in an apparel, service, or specialty store environment.
- Excellent communication and interpersonal skills.
- The ability to work in a fast-paced environment and prioritize tasks effectively.
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