Customer Service Representative

2 days ago


Glen Burnie, Maryland, United States Massage Envy Full time
About Us

Massage Envy is a leading provider of spa services, committed to helping individuals achieve their wellness goals. We offer a supportive and dynamic work environment that fosters growth and development.

The Ideal Candidate
  • Is passionate about providing exceptional customer service
  • Has a strong understanding of the importance of Total Body Care
  • Is a team player with excellent communication skills
  • Is able to work effectively in a fast-paced environment
Key Responsibilities
  • Provide personalized service to each client, ensuring their needs are met and exceeded
  • Sell the Massage Envy Wellness Program, promoting its benefits and features
  • Book appointments for future services, increasing client loyalty and retention
Requirements
  • High school diploma (or equivalent) and previous retail or sales experience preferred
  • Preferred job experience at Massage Envy and/or similar clinic environment
  • Full time availability preferred
  • Ability to multitask and work effectively in a team environment
  • Excellent communication and interpersonal skills
Benefits
  • Competitive base pay plus bonuses and commissions
  • Medical, dental, and vision plans
  • Matching 401K
  • Paid time off for full-time employees
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • 30% off all products
Estimated Salary Range

$45,000 - $65,000 per year, depending on experience



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