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Customer Service Representative

2 months ago

Mustang Ridge, Texas, United States Pilot Company Full time

About Pilot Company

Pilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.

Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the nation's busiest basins.

Our Mission

We are dedicated to fueling people and keeping North America moving. Whether we serve guests, team members, or trucking companies, we prioritize people-first culture and commitment to giving back.

Job Summary

We are seeking a skilled Customer Service Representative to join our team. As a key member of our Guest Services Team, you will provide exceptional customer experiences, ensuring our guests feel valued and supported.

Responsibilities

  • Provide top-notch customer service, addressing guest inquiries and resolving issues promptly and professionally.
  • Collaborate with team members to maintain a clean, safe, and welcoming environment for guests.
  • Stay up-to-date on company policies, procedures, and promotions to effectively communicate with guests.
  • Participate in ongoing training and development to enhance skills and knowledge.

What We Offer

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

Equal Employment Opportunity

Pilot Company is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.