Automotive Service Representative

4 weeks ago


Daly City, California, United States Midas DUBLIN 1865 Full time
Job Overview

We are seeking a highly motivated and friendly Customer Service Associate to join our team at Midas of Daly City.

This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently.

You will play a key role in ensuring a high level of customer satisfaction while helping operations run smoothly.

Key Responsibilities:
  • Provide exceptional customer service in person, online, and over the telephone.
  • Manage incoming calls and coordinate with the service team to ensure timely service.
  • Prepare accurate service estimates and explain necessary repairs to customers.
  • Assist with general administrative tasks such as inventory, data entry, and maintaining a clean and organized workspace.
Qualifications:
  • Proficiency with computers and technology.
  • Strong communication and interpersonal skills.
  • Previous customer service experience.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Basic knowledge of automotive services is preferred but not required; training will be provided.


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