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Senior Salesforce Solutions Architect

2 months ago

Princeton, New Jersey, United States Educational Testing Service (ETS) Full time
Position Overview

About Educational Testing Service (ETS):

For over 75 years, ETS has enhanced products and services based on rigorous research and a commitment to the transformative power of education. Our mission is to promote quality and equity in education, providing innovative learning solutions, pioneering research, and reliable assessments that guide learners globally toward new opportunities.

Our trusted assessments include TOEFL, TOEIC, GRE, and Praxis. Through research, development, and innovation, we explore new frontiers in learning and measurement. Our educational measurement solutions and research contribute to the development of new methodologies and tools, inform critical discussions with education policymakers, and illuminate significant issues and potential solutions, all aimed at creating a world where every learner can enhance their life through education.

With a new leadership team, ETS is dedicated to transforming the lives of learners as we expand our global presence. Our objective is to lead in assessment and measurement efficacy within the education and ed-tech sectors as they continue to evolve.

Role Summary:

The Senior IT Architect defines the architectural vision, conceptualizes, and tests various architectural strategies. This position is accountable for developing and validating the architecture and high-level solution design in alignment with business requirements. The Senior IT Architect collaborates with the Solution Architecture team, development teams, and vendors to design and implement effective solutions. This role ensures that teams adhere to the envisioned business and technology direction by articulating the architectural vision throughout the lifecycle of individual projects.

The primary focus for this role is on the architecture, configuration, design, and implementation of a significant digital commerce B2C/B2B SaaS offering. While specific experience with Salesforce Demandware is preferred, it is not mandatory. The ideal candidate should have completed several end-to-end implementations of a commerce SaaS offering and possess a comprehensive understanding of product catalogs, vouchers, payments, order management, and the delineation of responsibilities between ERP and commerce. Experience in integrating digital commerce tools with backend software and content management systems is advantageous. Familiarity with commerce tools that support both B2B and B2C business models is also beneficial.

Creativity and assertiveness are essential in this role to drive solutions toward optimal simplicity and abstraction. The candidate must maintain ongoing dialogue with product owners and stakeholders to facilitate simplification and acceleration by influencing project scope.

Key Responsibilities:

  • Articulate and document a comprehensive solution architecture vision.
  • Design for business impact, adhering to principles of simplicity, consistency, and uniformity within the ecosystem.
  • Create solution architectures that are reusable for future initiatives.
  • Identify opportunities to leverage existing IT solutions for new business offerings and services.
  • Align IT solutions with business functions to enhance flexibility, facilitate large-scale reuse, and improve the visibility of IT's value to the business.
  • Collaborate with business units, Research, and other IT teams to design IT solutions that meet business needs.
  • Evaluate and shape future architecture and technology direction for IT solutions.
  • Proactively identify enterprise IT application solution/technology initiatives that provide value.
  • Work with other architects and teams to execute initiatives effectively.
  • Review and approve project deliverables to ensure architectural integrity and alignment with business needs.
  • Influence business strategy by communicating the capabilities of the architecture to management and strategic business units.
  • Maintain a broad understanding of business, customer, and market trends.
  • Contribute to future vision and strategy through research and proof of concepts.
  • Stay informed about new technical tools and trends, applying them to enhance business processes.
  • Map business capabilities and services to IT solutions, planning for future business opportunities.
  • Establish best practice design patterns and standards to ensure IT solutions meet performance expectations.
  • Partner with development teams to refine detailed application designs and interfaces.
  • Facilitate collaboration across teams and components.
  • Adhere to ethical standards and comply with applicable laws and regulations.
  • Review cost estimates and validate timelines and assumptions.

Education and Experience:

A Bachelor's degree with extensive coursework in Computer Science or a related field, or an equivalent combination of education and experience that provides comparable knowledge and abilities is required.

Experience Required:

A minimum of 8 years in IT, with at least 3 years in IT Architecture and application design.

Preferred Skills:

  • Experience with IT Architecture methodologies, standards, and best practices.
  • Full software development lifecycle (SDLC) experience.
  • Diverse IT solutions design and development experience.
  • Familiarity with architecture principles and frameworks (TOGAF, Zachman, Gartner, DOD, etc.).
  • Knowledge of application and integration design methodologies, standards, and best practices (SOA, OOAD, AOP).
  • Experience in business requirements gathering, Joint Application Design (JAD), Business Process Modeling (BPM), and Business Process Decomposition.
  • Proficiency in UML and business process modeling.
  • Experience with Enterprise Application Integration (EAI) and business integration.
  • Understanding of industry-standard processes (SDLC, CMMI, Change Management, ITIL, etc.).
  • Familiarity with User Interfaces (Web, GUI, Legacy, Handhelds) and usability methodologies.
  • Knowledge of data warehouse design and data modeling.
  • Experience with disaster recovery and business continuity planning.
  • Vendor package selection experience (Leverage, Build, and Buy decisions).
  • Familiarity with audit and compliance policies (SOX, HIPAA).
  • Technical and infrastructure architecture design experience is desirable.
  • Experience in software performance engineering practice and consultation.

Hands-on experience in one or more of the following technologies is required:

  • Cloud architecture and implementation (AWS or Azure preferred).
  • Java, Java EE, Spring Boot, Java Application Servers (WebSphere, JBoss).
  • .NET technologies.
  • TypeScript.
  • Database technologies such as PostgreSQL, Oracle, and/or SQL Server.
  • Operating systems including Linux and/or Windows.

Key Competencies:

  • Excellent communication skills.
  • Ability to listen, network, and influence stakeholders.

ETS offers a Total Rewards philosophy for our employees, which includes:

  • Health, Vision, and Dental insurance plans.
  • Generous continuous learning support, including individual learning grants and tuition reimbursement for up to 6 classes per year.
  • Generous paid time off (PTO) and vacation time to promote work-life balance.
  • Additional PTO for volunteer work.
  • Retirement plan options with company contributions.
  • Commuter benefits and additional perks.

ETS is committed to diversity, equity, inclusion, and belonging.

We are dedicated to building teams that reflect the diverse backgrounds, experiences, and identities of those we serve. Our Talent Acquisition team strives to ensure a fair and equitable hiring process, believing that our differences empower us to make better decisions and achieve better results.