Salesforce Business Systems Analyst

18 hours ago


Princeton, New Jersey, United States Omni Inclusive Full time
Job Title/Role: Salesforce Functional Consultant cum Business Analyst

Mandatory Skills:

  • Salesforce Product expertise (HCP)
  • Salesforce Product Knowledge

Responsibilities:

  • Gather requirements to understand what people need from the tool and technology they use.
  • Responsible for the primary direction of the project and overall ownership and administration of Salesforce instance.
  • Interpreting business requirements into actionable build plans for the project team.
  • Coordinate the implementation of software/service from the business side to support aspects of the business cycle, including proposals, feasibility studies, and implementations.

Key Responsibilities:

  • Review proposed implementation plan and highlight key implementation prerequisites.
  • Understand business requirements and functional specifications and map them to technical activities.
  • Conceptualize and create end-to-end design for business problems.
  • Collaborate with architects to drive best-in-class design.

Requirements Acceptance:

  • Facilitate business users (who you are delivering solutions for) to review the requirements/user stories that have been drawn up.
  • Keep user documentation up to date once release cycles have been completed.

Present Outcomes:

  • Present outcomes to executive teams upon project completion.

Drive Decisions:

  • Drive decisions on application functionality and collaborate with business SMEs.

Create Processes:

  • Create processes and training materials as needed to the team members, compiling requirements, compiling data for suppliers, testing and integration, and planning and implementing service transition.

Drafting Design Documentation:

  • Drafting design documentation to support system customizations.

Partner with Business Architect:

  • Partner with Business Architect and Technical lead to develop fit gap analysis for core Salesforce capabilities.

Interface with Engineers:

  • Interface with engineers to coordinate buildup of customizations.

Participate in Sprint Kickoff:

  • Participate in sprint kickoff, stand up, demo, and retrospective calls.

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