Salesforce Business Systems Analyst
18 hours ago
Mandatory Skills:
- Salesforce Product expertise (HCP)
- Salesforce Product Knowledge
Responsibilities:
- Gather requirements to understand what people need from the tool and technology they use.
- Responsible for the primary direction of the project and overall ownership and administration of Salesforce instance.
- Interpreting business requirements into actionable build plans for the project team.
- Coordinate the implementation of software/service from the business side to support aspects of the business cycle, including proposals, feasibility studies, and implementations.
Key Responsibilities:
- Review proposed implementation plan and highlight key implementation prerequisites.
- Understand business requirements and functional specifications and map them to technical activities.
- Conceptualize and create end-to-end design for business problems.
- Collaborate with architects to drive best-in-class design.
Requirements Acceptance:
- Facilitate business users (who you are delivering solutions for) to review the requirements/user stories that have been drawn up.
- Keep user documentation up to date once release cycles have been completed.
Present Outcomes:
- Present outcomes to executive teams upon project completion.
Drive Decisions:
- Drive decisions on application functionality and collaborate with business SMEs.
Create Processes:
- Create processes and training materials as needed to the team members, compiling requirements, compiling data for suppliers, testing and integration, and planning and implementing service transition.
Drafting Design Documentation:
- Drafting design documentation to support system customizations.
Partner with Business Architect:
- Partner with Business Architect and Technical lead to develop fit gap analysis for core Salesforce capabilities.
Interface with Engineers:
- Interface with engineers to coordinate buildup of customizations.
Participate in Sprint Kickoff:
- Participate in sprint kickoff, stand up, demo, and retrospective calls.
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