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We are seeking a highly skilled Channel Systems Engineer to join our team at Fortinet. As a Channel Systems Engineer, you will play a critical role in supporting our sales organization in all technical matters related to pre-sales, sales calls, and post-sales.
Key Responsibilities:
- Pre-Sales: Assist in qualifying sales leads from a technical standpoint, ensuring that our sales team has the necessary information to close deals.
- Sales Calls: Serve as the main technical resource on sales calls, providing expert guidance and answering customer and partner questions on features, specifications, and functionality.
- Post-Sales: Be the lead technical contact for identified accounts, working closely with our technical support team and engineering to resolve customer technical issues.
- Training and Support: Provide assistance to identified customers with post-sales training, ensuring they have the necessary skills to get the most out of our solutions.
Requirements:
- 5-8 years of experience in technical/pre-sales support as a sales or systems engineer.
- 5-7 years of experience in LAN/WAN/Internet services administration.
- Solid understanding of DNS and NFS, SMTP, HTTP, TCP/IP.
- Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and anti-virus technologies.
- Proven understanding of RADIUS, PKI, IKE, certificates, L2TP, IPSEC, firewall, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES technologies.
- Experience with encryption and authentication technologies required.
- Excellent presentation skills.
- The Channel Systems Engineer will be required to work outside of their office or home office, engaging in selling activities, including travel as needed to make a sale.
Education:
- Bachelor's Degree or equivalent experience. Graduate Degree favorable.