Network Support Specialist
5 days ago
One Step Retail Solutions is seeking an experienced Technical Support Specialist to join our external facing Network Support Specialist team at our headquarters in Phoenix, AZ.
Key Responsibilities:- Install and troubleshoot Windows 2000 and XP workstation Windows7 and servers 2003 and 2008
- Install and troubleshoot stand-alone, LAN's & WAN's systems, including VPNs
- Install and troubleshoot firewalls, routers, hubs, and switches
- Configure networks fully, including adding users, configuring RAS, TCP/IP, and printing environments
- Hardware assembly, installations and repair
- Software installations (Retail Pro, CounterPoint, Ancillary Products, MSOffice, Utilities, etc.)
- Customer hardware testing and repair
- Customer on-site repairs
- Technical phone support
- Maintain any and all software credentials (such as Retail Pro/CounterPoint certifications)
- After hours support
- 2 years help desk experience
- Strong knowledge of DOS, Windows 2000, Windows XP, Windows7, Server2003, and Server 2008
- Experience installing, configuring and troubleshooting Windows networks
- Experience installing, configuring and troubleshooting routers, hubs and switches
- Retail experience (Such as: ring sales, receiving and physical inventory)
- Excellent positive communication skills
- Credentials in: Windows OS, Firewalls, Securities, Virus
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Aflac
- Life Insurance
- Personal & Accident Insurance
- Adoption Assistance
- Commuter Benefits
- Training & Development
- Monthly birthday and anniversary celebrations
- Games and parties celebrating holidays
- Generous Paid Vacation Time
- Paid Sick Leave
- Opportunities for Advancement and Professional Growth
We want to hear from you. Submit your resume and salary history.
EOE: One Step Retail Solutions is an Equal Opportunity Employer (EOE).
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