Branch Operations Specialist

5 days ago


The Woodlands, United States FIRST SERVICE CREDIT UNION Full time
Job Overview: As a key member of our team, the Branch Operations Specialist plays a vital role in ensuring seamless branch operations. This position supports the Branch Manager in all areas of branch operations, including member services, lending, staff performance management, compliance, and facilities.

Responsibilities:
  • Assist the Branch Manager with daily operations, including supervising staff, managing cash handling procedures, and maintaining a high level of customer satisfaction.
  • Educate members on credit union products and services, promoting cross-selling opportunities to meet individual goals.
  • Maintain accurate records and reports, including confidential documents, while adhering to Bank Secrecy Act and Anti-Money Laundering regulations.
  • Travel to other branch locations as needed for support and training.

Requirements:
  • A minimum of one year of experience in a related field, preferably in a banking or financial institution.
  • A high school diploma or equivalent is required; one to two years of college education is preferred.
  • Excellent communication skills, both written and verbal, are essential for this role.

Compensation Package:The estimated annual salary for this position is $54,000. We also offer competitive benefits, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.

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