Nursing Services Supervisor

4 weeks ago

Berkeley, California, United States Center for Elders Independence Full time
Job Summary:

The Clinic RN Supervisor is responsible for overseeing the nursing care services provided in the CEI clinic. This role involves managing the overall planning, implementation, and coordination of nursing care services, as well as training and evaluating clinic nurses, home care coordinators, medical assistants, and medical clerks.

Key Responsibilities:

Provides discipline-specific orientation and ongoing training to clinic nurses, home care coordinators, medical assistants, and medical clerks.
Provides clinical supervision and evaluation of clinic nurses, home care coordinators, medical assistants, and medical clerks.
Oversees clinic triage and patient flow, delegating tasks to ensure efficient clinic operations.
Provides nursing services to participants as ordered by clinic providers in a timely manner.
Administers, monitors, and records prescribed medications and treatments, including IV fluids, medications, oxygen, etc., as ordered.
Offers nursing consultation to other staff members as appropriate.
Conducts and/or delegates the completion of participant assessments according to the IDT assessment schedule.
Notifies providers of any marked changes in participants' condition, including discovery of wounds, and any acute physical or behavioral changes.
Provides teaching, counseling, and health education to participants and family members regarding nursing care needs.
Ensures that all medical orders are carried out by the appropriate personnel and documented as completed in the participant's medical record.
Participates in daily IDT meetings and ensures that clinic staff are informed of all IDT decisions.
Follows all agency policies and procedures and ensures that all clinic staff follows organization policies and procedures.
Approves clinic staff timesheets, verifying accuracy of reported work hours.
Engages in departmental planning and evaluation of service delivery.
Ensures Home Care Coordinators implement approved home care services.
Coordinates supply ordering for the clinic.
Ensures Medical Clerk phone line is answered during clinic hours.
Evaluates staffing needs and hires appropriate staffing according to the agency budget.
Ensures that the clinic remains in compliance with Title 22 and any other applicable Federal/State Regulations.
Ensures clinic staff communicates effectively and appropriately with other people involved in participant care or clinic/site functioning.
Participates in departmental and organization meetings.
Completes all required paperwork accurately and on time.
Participates in the agency quality improvement (QI) plan and other initiatives as assigned.
Maintains the confidentiality of all company procedures, results, and information about participants or families.
Follows all CEI Policies and Procedures.
Complies with all agency training requirements.
Maintains a safe working environment by following CEI's safety P&P's.
Maintains a courteous, helpful, and professional attitude on the job, displaying a willingness and ability to be responsive to all customer groups.
Performs other duties as assigned in a positive and helpful manner.

Qualifications:

Licensed RN, State of California, BSN preferred.
Three (3) years of nursing experience at RN level.
1-2 years supervisory experience required with other related experience.
A minimum of (1) year experience in an acute care setting and experience working with a frail or elderly population.
Able to perform in an emergency situation and provide direction and support in an appropriate manner.
Excellent telephone/customer service skills.
Exercises initiative and flexibility, able to plan, organize, and meet deadlines, taking into account changing priorities.
Able to work in a multi-cultural and inter-disciplinary setting.
Skilled in establishing and maintaining effective working relationships with participants, co-workers, medical staff, and the public, able to be congenial with other employees, customers, and vendors at all times.
Current CPR and First Aid training certification on file.
Good computer skills, including Microsoft Office programs.
Prior experience with an EMR System required.

About CEI:

Center for Elders Independence is a PACE (Program of All-Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high-quality, affordable, integrated healthcare services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life, and the ability of individuals to live in their communities.

Unlike other healthcare plans, CEI is not a 'fee-for-service' plan. It is a 'capitation' healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.

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