Customer Engagement Representative

7 days ago


Flowood, Mississippi, United States Lifelancer Full time
About the Job

We are seeking a talented Customer Engagement Representative - Pharmaceutical Industry to join our team in Jackson, MS. As a key member of our commercial team, you will be responsible for engaging with HCPs through various virtual or digital tools, directing them to other colleagues as needed, and ensuring that customer requests are met and feedback is collected.

You will work closely with cross-functional colleagues in Medical, Market Access, and Patient Support under appropriate guardrails. Your main goal will be to build strong relationships with HCPs, address their concerns, and provide them with valuable insights and expertise on products and approved conditions they treat.

The estimated salary for this position is between $102,101 and $145,970 per year, plus incentive opportunities. Our comprehensive benefits package includes medical, dental, vision, and prescription drug coverage, Basic Life, ADD, Short-term and Long-term Disability insurance, tuition reimbursement, a 401(k) match, PTO allotment each calendar year, paid holidays, and paid leave programs.

This role requires a high level of professionalism, excellent communication skills, and the ability to think strategically and work collaboratively with others.

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