IT Support Specialist III
7 days ago
Job Summary:
Radiology Associates of Ocala is seeking a skilled IT Support Analyst III to provide advanced technical support to end users on various technical issues and problems relating to hardware, software, and peripherals in a healthcare environment.
Key Responsibilities:
- Provide exceptional customer service in person, via phone, and email as appropriate
- Resolve help desk issues, including troubleshooting hardware and software issues
- Perform user administration duties
Requirements:
- Two to five years of hands-on experience working in an end-user desktop support role or computer operations environment required
- Microsoft Office
- Windows 10
- Windows Server
- Remote Desktop support
- Active Directory
- Advanced printer/peripheral device troubleshooting
- TCP/IP, DNS, and DHCP
- Support for handheld smartphones and tablets
About Radiology Associates of Ocala:
Radiology Associates of Ocala is a leading healthcare provider dedicated to delivering exceptional patient care and innovative medical solutions.
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