Sales Associate

4 weeks ago


Buffalo, New York, United States Express Full time
About Express

Express is a leading fashion retailer offering a wide range of stylish and affordable clothing for men and women. Our mission is to provide a great shopping experience for our customers, and we're looking for talented individuals to join our team.

Job Summary

We're seeking a Retail Sales Associate to join our team at our Walden Galleria store. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking and folding merchandise.

Key Responsibilities
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to company SOP.
  • Provide a Great Customer Experience by delivering on all aspects of the customer experience model.
  • Process transactions quickly and accurately reducing the customers wait time.
  • Positively resolve customer service-related issues as they arise and determine resolution or escalate further communicate all issues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements
  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements
Benefits and Compensation

Express, Inc. offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid Time Off, and parental leave for new moms and dads.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.

Salary Range: $15.00 - $20.80


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