Sales Associate Keyholder

4 weeks ago


Buffalo, New York, United States Express Full time
Job Title: Sales Associate Keyholder

Express is seeking a highly skilled and motivated Sales Associate Keyholder to join our team. As a Sales Associate Keyholder, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and executing opening and closing procedures.

Key Responsibilities:
  • Balance registers, prepare deposits, and activate the security system during opening and closing procedures.
  • Perform overrides at checkout as needed.
  • Maintain a clean and organized sales floor, checkout, fitting room, and stockroom to ensure a safe and inviting environment for customers.
  • Follow company policies and procedures to ensure the safety of all associates and customers.
  • Assist with product launch changes according to company SOP.
  • Deliver exceptional customer service by resolving issues promptly and efficiently.
  • Process transactions quickly and accurately, reducing customer wait times.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements:
  • High School or Equivalent education.
  • 0-2 years of relevant job experience, with a minimum of 6 months.
  • Proficient in the use of technology, including iPads and registers.
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.
Benefits and Compensation:
  • Medical, pharmacy, dental, and vision coverage.
  • 401(k) and Roth 401(k) with Company match.
  • Merchandise discount.
  • Paid Time Off.
  • Parental leave for new moms and dads.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Salary Range: $20.80



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