Service Ambassador

6 days ago


Franklin, Tennessee, United States Jenis Splendid Ice Creams LLC. Full time
About the Role

We are seeking a highly motivated and enthusiastic Service Ambassador to join our team at Jeni's Splendid Ice Creams LLC.

Key Responsibilities
  • Lead shifts and oversee daily operations, ensuring seamless service delivery to customers.
  • Manage inventory, handle deposits, and perform limited executive functions as required.
  • Coach and mentor shop team members, promoting a culture of excellence and customer satisfaction.
What We Offer
  • Competitive hourly rate + tips ($20.80/hour*), reflecting the value we place on our team members' contributions.
  • A dynamic work environment that fosters growth, learning, and opportunities for advancement.
  • Paid time off, holidays, and a comprehensive benefits package, including 4% match on 401k contributions after 3 months of employment.
  • A one-month paid sabbatical after 3 years of continuous service, allowing you to recharge and pursue new passions.
  • Annual paid day to volunteer for a non-profit organization that resonates with you.
  • 50% discount at Jeni's Scoop Shops and online, because we love sharing our ice cream with our team
About Us

Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops across the country.

We're dedicated to making better ice creams and bringing people together through exceptional customer service and experiences.



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