Customer Experience Specialist

3 weeks ago


Yakima, Washington, United States KFC Washington Full time
Job Summary

We are seeking a highly motivated and energetic Customer Experience Specialist to join our team at KFC Washington. As the face of our restaurant, you will be responsible for delivering exceptional customer service and creating a positive experience for every guest.

About Us

KFC Washington is a fast-paced and dynamic environment where teamwork and communication are key. We offer competitive pay and opportunities for growth and development. If you have a passion for providing outstanding customer service and working in a collaborative team environment, we encourage you to apply.

Key Responsibilities:
  • Provide excellent customer service by greeting customers warmly, taking orders accurately, and serving food in a timely manner.
  • Work effectively as part of a team to achieve sales goals and maintain high standards of quality and cleanliness.
  • Collaborate with colleagues to resolve customer complaints and concerns in a professional and courteous manner.
  • Maintain a safe and clean work environment by following all safety procedures and adhering to company policies.
Requirements:
  • Bilingual (English/Spanish) is an asset but not required.
  • Able to work a variety of shifts, including mornings, evenings, and weekends.
  • High school diploma or equivalent required; some college or post-secondary education preferred.
  • Basic math skills and accuracy with handling cash transactions.
Benefits:
  • Competitive hourly rate: $12.50-$15.00 per hour based on experience.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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