English-Spanish Customer Service Representative

6 days ago


Yakima, Washington, United States Catholic Charities of Central Washington Full time
Customer Service Role:
Catholic Charities of Central Washington is seeking a highly skilled English-Spanish customer service representative to fill the Bilingual Front Desk Support Specialist position. As a key member of our team, you will provide exceptional customer service to clients and staff, ensuring a smooth and efficient front desk experience.

Main Responsibilities:
  1. Answer phone calls and relay messages as needed
  2. Greet and refer clients/visitors to appointments and meetings
  3. Monitor children in the waiting area and maintain a noise-free environment
  4. Maintain accurate records and schedules for staff on duty or training
  5. Process outgoing mail and complete monthly postage reports

Requirements:
  • Bilingual in English and Spanish required
  • 2 years of experience in a receptionist or secretarial position
  • Pleasant, professional demeanor with staff and clients

Benefits:

Catholic Charities of Central Washington offers a competitive salary range of $17.00 - $20.00 hourly, plus medical/dental benefits, FSA, 403(b) retirement, additional voluntary benefits, paid holidays, vacation/sick leave, education assistance program, employee assistance program, and longevity awards.



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