Customer Service Associate

6 days ago


Tuscaloosa, Alabama, United States Sherwin-Williams Full time

**About the Role:**

Sherwin-Williams is seeking a skilled Customer Service Associate to join our team. In this role, you will be responsible for providing outstanding customer service, processing sales transactions accurately, and maintaining a high level of product knowledge.

**Key Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve issues promptly, and maintain a positive store environment.
  • Sales Transactions: Process sales transactions accurately and efficiently, following company policies and procedures.
  • Product Knowledge: Stay up-to-date with new products, technologies, and trends in the paint and coatings industry.
  • Store Operations: Maintain a clean and organized store, including shelves, displays, and equipment.

**Requirements:

  • Age Requirement: Must be at least 18 years old.
  • Work Authorization: Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status.
  • Lifting Requirements: Ability to retrieve materials from shelves and floor stacks and lift up to 50 pounds frequently and up to 70 pounds occasionally.
  • Availability: Willingness to work all scheduled hours, which may include evenings and weekends.

**Preferred Qualifications:

  • Valid Driver's License: Possession of a valid, unrestricted driver's license.
  • Education: High school diploma or equivalent required; previous experience working in delivery, retail, or customer service positions preferred.
  • Language Skills: Ability to read, write, comprehend, and communicate in more than one language, preferably Spanish.

**Salary Estimate: $45,000 - $65,000 per year, depending on location and experience.

**Join Our Team:**

Sherwin-Williams is an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. We believe in careers that grow with you and offer opportunities to explore your curiosity and drive us forward.



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