Insurance Customer Experience Specialist

5 days ago


Lakeland, Florida, United States Caz Piurowski - State Farm Agent Full time
What We Offer
As a Customer Service Representative at Caz Piurowski - State Farm Agent, you will have the opportunity to build a fulfilling career with excellent income and growth potential. Our comprehensive compensation package includes hourly pay plus commission/bonus opportunities, flexible hours, and the chance to advance within the agency. We are committed to empowering our team members to make a positive impact in the lives of our customers, while fostering a culture of collaboration, innovation, and excellence.

Key Responsibilities
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain accurate records and reports to support business growth.
  • Collaborate with colleagues to achieve team goals and objectives.


Requirements
To succeed in this role, you will need excellent interpersonal skills, excellent communication skills - written, verbal, and listening, people-oriented, organizational skills, detail-oriented, proactive in problem-solving, able to learn computer functions, and pride in getting work done accurately and timely. A Property and Casualty license is required, and you must be able to obtain it. With your ability to multitask and adapt to changing situations, you will thrive in this dynamic environment.

Estimated salary range: $50,000 - $70,000 per year.

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