Full-Time Customer Support Specialist

3 weeks ago


Lakeland, Florida, United States Garland Insurance Inc Full time
Job Summary
At Garland Insurance Inc., we are looking for a highly skilled Full-Time Customer Support Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients and assisting them with their inquiries.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries.
  • Assist customers with policy changes, cancellations, and new enrollments.
  • Utilize strong communication skills to resolve customer complaints and issues.
  • Work collaboratively with other departments to ensure seamless customer experience.

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Evenings Off

Retirement Plan

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Parental Leave


Requirements
  • Possess excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Fluency in multiple languages (English and one additional language).


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