Sales Associate

4 days ago


Mooresville, North Carolina, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Michaels Stores. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a well-organized store environment, and supporting the sales process.

Key Responsibilities
  • Provide fast and friendly customer service, ensuring a positive shopping experience for all customers.
  • Maintain a well-organized store environment, including merchandise recovery and maintenance.
  • Support the sales process by engaging customers, answering questions, and making product recommendations.
  • Participate in visual merchandising and inventory management to ensure a visually appealing store environment.
  • Assist with omnichannel processes, including online and in-store sales.
  • Support shrink and safety programs to prevent loss and ensure a safe working environment.
  • Perform other duties as assigned by management.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to remain standing for long periods of time and move throughout the store.
  • Ability to lift heavy boxes and access high shelves by ladder or similar equipment.
  • Ability to work a variety of shifts, including nights, weekends, and early mornings.
Work Environment

Public retail store setting with a fast-paced and dynamic environment. All public areas are climate-controlled, and some stock rooms may not be climate-controlled. Some outdoor work may be required to retrieve shopping carts or unload trucks.


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