Certified Medical Assistant
3 weeks ago
The Certified Medical Assistant will work within a float pool at various St. Joseph's Medical Group Clinics to provide supplemental staffing. This role requires a mastery level of proficiency in delivering patient care in the ambulatory care setting. The ideal candidate will have the ability to perform EKGs, draw blood, and administer injections, as well as effectively communicate with staff and patients.
Responsibilities
• Serves as a float pool resource to various clinics within a designated local region.
• Performs routine patient care responsibilities, including taking vital signs, collecting specimens, and setting up instruments and equipment for medical providers.
• Collects patient history, performs medication reconciliation, and enters information in the electronic medical record.
• Assists with procedures as needed and administers medication under the direction of a supervising medical provider.
• Maintains patient and service rooms in a neat and orderly condition and schedules patient tests, procedures, and appointments.
• Conducts patient outreach phone calls and post-visit follow-ups, responds to routine patient phone calls and MyChart messages, and routes to RN, ACP, or Physician as needed.
• Performs clerical/administrative responsibilities, including filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
• Takes inventory of clinic supplies and orders supplies as needed and supports the clinic/departments compliance with regulatory requirements.
• Performs functions of the Office Associate/Patient Access Representative and is cross-trained to fill in this role as needed.
• Conducts Performance Improvement activities that support the clinic/departments goals for quality, patient experience, patient safety, and/or efficiency.
• Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.
Qualifications
• High school diploma or equivalent required.
• Current/valid Certified Medical Assistant (CMA) certification required or Registered Medical Assistant (RMA) required if applicable.
• Successfully completed Medication Aide 40-hour course or current/valid Medication Aide certification by state agency required if applicable.
• Basic Life Support (BLS) or Advanced Care Life Support (ACLS) required from American Heart Association.
Requirements
• Ability to perform EKGs, draw blood, and administer injections.
• Ability to effectively communicate with staff and patients.
• Demonstrated knowledge of examination, diagnostic, and treatment room procedures.
• Through knowledge of medical terminology and abbreviations.
• Demonstrate sound judgment and composure with the ability to take appropriate action in questionable or emergency situations.
• Maintains a positive, caring attitude towards patients.
• Good computer skills using a medical management application.
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