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Retail Department Supervisor

2 months ago

Prince Frederick, Maryland, United States TJ Maxx Full time
About the Role

We are seeking a highly skilled and motivated Retail Department Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience and driving sales growth.

Key Responsibilities
  • Lead by example, demonstrating outstanding customer service and promoting a positive internal and external customer experience
  • Oversee a team of Associates, providing guidance and support to ensure prompt and courteous customer service
  • Train and mentor Associates on front-end principles, including personalizing the customer experience and promoting loyalty programs
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Ensure Associates execute tasks and activities according to store plan, prioritizing as needed
  • Communicate effectively with management and Associates, providing progress updates and feedback
Requirements
  • Available to work a flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques and ability to multitask
  • Excellent communication and organizational skills, with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others and provide feedback
  • 1 year retail experience and 6 months of leadership experience
What We Offer

As a Retail Department Supervisor at TJ Maxx, you will enjoy a competitive starting pay range of $16.00 to $16.50 per hour, as well as a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.