Customer Service Ambassador
2 days ago
We're seeking a friendly and highly organized individual to join our team as a Guest Service Agent. This role is perfect for someone who loves delivering exceptional customer experiences and providing warm hospitality.
About the RoleThis position involves serving as the welcoming face of our hotel, ensuring seamless check-ins and check-outs, and promoting company programs. You'll be responsible for maintaining guest records, handling cash transactions, monitoring satisfaction levels, and resolving any issues that may arise.
You'll also have the opportunity to assist with breakfast and evening service, including food preparation, setup, and cleanup. Our ideal candidate will possess a +1 Service attitude, presenting a high standard of integrity, service, and hospitality to promote the Drury culture to customers and colleagues alike.
What We Offer- A competitive salary of approximately $16 per hour
- A comprehensive benefits package, including medical, dental, vision, prescription, life, disability, and Team Member Assistance Program
- A 401(k) retirement plan with company matching
- Flexible scheduling, paid time off, and hotel discounts
- Career growth opportunities through mentorship, cross-training, and development plans
If you're a warm and friendly individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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Customer Service Ambassador
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