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Fitness Consultant

1 month ago

Spanish Fort, Alabama, United States Crunch Fitness - Spanish Fort Full time
Job OverviewAs a Fitness Consultant at Crunch Fitness - Spanish Fort, you will be responsible for delivering exceptional customer experiences and driving membership sales. Your primary focus will be on greeting members and guests, checking them in, and facilitating any messages on our club software. You will also be responsible for answering phones, communicating special events, and maintaining a welcoming atmosphere. Additionally, you will sell retail products, schedule member services, and facilitate payment for services. If you are a team player with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply for this role.

Key Responsibilities
  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services: tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Organizing and cleaning
  • Opening and closing duties


Meetings and Training
  • Monthly or Weekly Department Meetings Employee Training Meetings