Food Service Attendant

7 days ago


Woburn, Massachusetts, United States Hilton Boston Woburn Full time
Job Summary:

The Food Runner is responsible for creating an exceptional dining experience for our members and guests by anticipating their needs and providing service in a professional and efficient manner. This role requires providing food and beverage items in a friendly, enthusiastic, and timely manner.

Responsibilities:
  • Assist servers with presenting menus, answering questions, and making suggestions regarding food and beverage service.
  • Prepare baskets with required condiments and sides prior to serving.
  • Confirm that all orders from the kitchen are accurate, have all required condiments, and are presentable, then serve to the member/guest.
  • Always address the member/guest by name.
  • Anticipate the members/guests needs.
  • Observe member/guest to respond to any additional requests and to determine when service has been completed.
  • Responsible for monitoring supplies, maintaining stock, and keeping the kitchen/caf areas in a clean and orderly fashion at all times.
  • Responsible for assisting the servers in keeping sections and service areas in a clean and orderly fashion.
  • Responsible for collecting/maintaining baskets throughout the course of the shift.
  • Maintain a full hands out full hands in perspective.
  • Monitor kitchen times and relay times to servers/management.
  • Maintain complete knowledge of menu, alcoholic beverages, specials, and 86d items.
  • Complete daily/weekly checklists of duties and monitor supplies.
  • Perform other related duties as assigned by manager.
Requirements:
  • High School diploma or equivalent required unless currently enrolled.
  • Minimum of one year previous experience as a server or server assistant in an upscale restaurant, hotel/resort, or private club environment preferred.
  • Certification of previous training in liquor, wine, and food service, including Alcohol Awareness Certification, preferred.
  • Must be able to work in an outdoor environment in all weather conditions.
  • Must have professional appearance.
  • Must be able to effectively multitask in an extremely fast-paced environment.
  • Must be able to comply with standards of responsible alcohol service.
  • Must be physically able to safely lift and carry trays, kegs, and cases weighing up to 50lbs several times during the course of a shift.
  • Must be physically able to climb, lift, reach, bend, and stoop.
  • Must be able to work in a standing position and walk for long periods of time.
  • Must be able to effectively and professionally communicate with guest, co-workers, and management.
  • Candidates in this role will be able to read, write, speak, and understand English and meet the minimum age requirement of jurisdiction.


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