Program Monitor

4 weeks ago


Madera, California, United States RH Community Builders Full time
Job Overview

The Program Monitor plays a vital role in ensuring the safety and security of residents and staff at the Madera shelter. This position requires a high level of attention to detail and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Conduct regular safety checks of the facility and grounds.
  • Ensure residents comply with program rules and expectations.
  • Engage with clients to create a welcoming environment.
  • Pass out client meals and supplies.
  • Prepare coffee for clients.
  • Monitor the facility for safety concerns on an hourly basis.
  • Conduct bag checks for all clients entering the facility.
  • Check for contraband in the facility through general observation and room searches.
  • Utilize crisis intervention techniques to assist with de-escalation of situations.
  • Coordinate with the Security Contractor as needed.
  • Complete support documentation and daily shift reports.
  • Maintain resident sign-in/out logs and other records.
  • Answer telephone calls and route messages to appropriate staff.


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